Worker Connect A Process Evaluation of a New York City Data Integration System


In 2008, then-mayor Michael Bloomberg issued an executive order establishing a government body dedicated to using state-of-the-art technology to integrate service delivery for vulnerable New Yorkers throughout health and human service (HHS) agencies. A key component of this initiative was the development of Worker Connect—a data integration system that allows provisioned city workers to view client information across multiple city agencies. Vera conducted a qualitative evaluation for the system, under contract with New York City’s Center for Economic Opportunity (CEO), to understand how city agencies use Worker Connect and to explore user perceptions of the system. This brief reports on the main findings as they relate to data integration, integrated service delivery, and user experience.


Photo by Lucy Nicholson (REUTERS)

People in Jail and Prison in Spring 2021

Vera Institute of Justice (Vera) researchers collected data on the number of people in local jails and state and federal prisons throughout 2020 and into spring 2021. Vera researchers estimated the incarcerated population using a sample of approximately 1,600 jail jurisdictions, 50 states, the Federal Bureau of Prisons, the U.S. Marshals Service (U ...

  • Jacob Kang-Brown, Chase Montagnet, Jasmine Heiss
June 07, 2021